Welcome to Migaloo Pool Help Center

Frequently Asked Questions (FAQs)
 
Ordering & Shipping
 

1. How do I place an order?

   • Browse our selection of pool supplies on our website. Add desired items to your cart and proceed to checkout.

2. What are the available shipping options?

   • We offer standard and expedited shipping. Shipping details, including costs and estimated delivery times, are provided during checkout.

3. Can I track my order?

   • Yes, once your order is shipped, you'll receive a confirmation email containing a tracking number to monitor the delivery status.
     
      

Returns & Refunds
 

1. What is your return policy?

   • We accept returns within 30 days of delivery for unused and undamaged items. Please review our Return Policy for specific instructions.

2. How can I request a refund?

   • Contact our customer support team with your order details to initiate a refund request. We'll guide you through the process.
     
      

Product Information
 

1. Do your products come with warranties?

   • Some products may include manufacturer warranties. Check the product description or contact us for warranty details.

2. Are your products suitable for specific types of pools?

   • Our products are designed for various pool types. If you're uncertain, reach out to our team for assistance.
     
      

Account & Technical Support
 

1. How do I create an account?

   • Click the "Sign Up" or "Register" link on our website and follow the prompts to create your account.

2. I'm encountering technical issues on the website. What should I do?

   • Try clearing your browser cache and cookies or switch to a different browser. For persistent issues, contact our support team for assistance.
      

Contact Us

Technical Support

• Phone: (407) 573-6480

• Email: tech@migalootech.com

Business Hours

• Monday - Friday: 9:00 AM - 5:00 PM (EST)

• Saturday - Sunday: Closed
  
   

Feel free to reach out to our technical support team for any further assistance related to our pool supplies. We're here to ensure your pool maintenance needs are met!